Privacy Policy

Last Updated: February 2026

Your Privacy Matters — Here's how we handle your information, in plain English.

What We Collect

Account Information

Name, email, phone number
Home address (for service delivery)
Payment app usernames (for connecting you with providers)

Location Data

Your address for service requests
Provider location during active jobs (so you can see them coming)

Usage Information

How you use the app
Service history and ratings

Why We Collect It

To connect you with service providers
To show providers where to go
To let you track incoming service
To improve the app experience
To contact you about your requests

Who Sees Your Information

Service Providers

When you request service, providers can see your name, address, and any special instructions you provide. They need this to do the job.

We Do NOT

Sell your personal information
Share your data with advertisers
Give your information to third parties except as needed to provide the service

How We Protect It

Secure, encrypted connections
Password-protected accounts
Limited employee access to data

SMS/Text Messaging

When you provide your mobile phone number and consent to receive SMS notifications during registration or in your account settings, you agree to receive text messages from Chori. These messages may include:

Service request notifications — Alerts when a customer requests your services (for providers) or when a provider responds to your request (for customers)
Status updates — Notifications when a provider accepts, is en route, or completes a job, or when payment is processed
Account verification — Security codes for login verification

Message Frequency

Message frequency varies based on your activity on the platform. Active users typically receive 2–10 messages per week during peak seasons.

Costs

Message and data rates may apply depending on your mobile carrier and plan. Chori does not charge for SMS messages, but your carrier may.

Opting Out

You may opt out of SMS notifications at any time by:

Replying STOP to any message from Chori
Disabling SMS notifications in your profile settings within the app
Contacting us at CheboyganPlow@gmail.com

After opting out, you will receive a confirmation message. You may opt back in at any time by enabling SMS notifications in your profile settings.

Help

For help with SMS notifications, reply HELP to any message or contact us at CheboyganPlow@gmail.com.

No Third-Party Sharing

We do not share your phone number or SMS consent with third parties for their marketing purposes. Your phone number is only used to facilitate communications between you and other Chori users (customers and providers) and for account security.

Your Choices

You can:

Update your information anytime in the app
Delete your account from the app settings
Opt out of non-essential notifications

Data Retention

We keep your information while your account is active. If you delete your account, we remove your personal data within 30 days (except where we're legally required to keep it).

Questions about your privacy?
Contact us at CheboyganPlow@gmail.com